Privacy Policy

Last updated: February 2025

At BidFendNX, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our platform and services.

1. Information We Collect

We collect the following types of information when you visit or use our platform:

Personal Identification Information: Name, email address, phone number, company name, and job title.
Account Details: Login credentials, user roles, and settings.
Usage Data: IP address, browser type, operating system, referral source, and pages visited.
Bid-Related Data: Proposal content, portal registrations, bid histories, and consultation notes.

2. How We Use Your Information

We use your information to:

Provide and improve our services (DIY and White Glove)
Respond to inquiries and offer support
Match you with relevant bid opportunities
Facilitate platform training and proposal preparation
Maintain account security and compliance
Send service-related communications and occasional updates

3. Information Sharing

We do not sell or rent your personal information. We only share it with:

Service providers under confidentiality agreements (e.g., portal techs, hosting platforms)
Government or legal authorities if required by law
Partner consultants only with your explicit consent (e.g., proposal prep specialists)

4. Data Security

We apply appropriate technical, administrative, and physical safeguards to protect your data, including:

End-to-end encryption for sensitive transmissions
Regular system audits and access controls
Secure cloud infrastructure and backups

5. Your Rights

You have the right to:

Access, update, or delete your information
Opt out of promotional communications
Request a copy of your stored data
Limit the use of your information in specific ways

To exercise your rights, email us at privacy@bidfendnx.com

6. Cookies & Tracking Technologies

We use cookies and analytics tools to enhance your experience, measure engagement, and improve performance. You can disable cookies in your browser settings, though some features may be limited.

7. Third-Party Links

Our platform may contain links to government portals and third-party services. We are not responsible for their privacy practices or content.

8. Children’s Privacy

BidFendNX is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in technology or law. When we do, we’ll update the “Last Updated” date and notify users via email or dashboard alerts.

10. Contact Us

If you have any questions or concerns about this policy, please contact:

BidFendNX Privacy Office

? privacy@bidfendnx.com

? 1-800-594-4846